The pricing we offer is very competitive and we do our best to offer our customers industry-leading service as confirmed by our independent Trustpilot reviews.

If you, unfortunately, order the wrong size and need to return an item to us for another size then we will charge you £7.50 for the collection and £7.50 for the delivery, a total of £15 payable in advance.

The procedure to initiate an exchange is to email advising us of your order number which begins with 'WSW' and the size you would like to exchange the footwear for.